The commenter additionally alleged that Sony was “issuing a enterprise criticism to CDPR in regards to the points”.
Sony is reportedly refunding Cyberpunk 2077 gamers sad with the sport’s efficiency on PS4 even previous the everyday two-hour playtime restrict.
A fast look on the hashtag “Cyberbug2077” exemplifies the kind of efficiency points and crashes gamers are experiencing, however base PS4 customers, particularly, appear most affected, as detailed in Digital Foundry’s evaluation that discusses the “exceptionally poor efficiency” on PS4 and Xbox One.
“I needed to file a help declare on-line and sit on maintain for over an hour to talk with somebody, nevertheless they had been fast to challenge the refund after which delete the sport off my library,” a participant revealed on Reddit (thanks, VGC).
The put up additionally alleged that Sony was “issuing a enterprise criticism to CDPR in regards to the points”, however on the time of writing, there is no affirmation of this declare.
“Spent an hour on the telephone after being denied by Chatbot and I obtained my refund!” added one other participant. “Shout out to u/SirPanic12 for the recommendation on mentioning the sport crashing and never with the ability to progress additional. That is just about all I needed to say.”
Not all have been so fortunate, although. Whereas it seems some refunds have been secured, others are being denied. The OP later returned to the thread to verify that they had already eliminated the sport from their PS4, deleted their save knowledge, and “handled customer support in a peaceful skilled method”.
As Wes reported yesterday, this week CD Projekt shares slumped after critiques of the sport steered Cyberpunk could not find yourself with a sky-high metascore. Whereas the PC model of Cyberpunk has a 90 metascore on Metacritic, the PlayStation 4 and Xbox One variations of the sport, which have been closely criticised for efficiency points, do not need a metascore. The PS4 model has a consumer rating of two.7, and the Xbox One model has a consumer rating of three.5.
CD Projekt bosses have informed employees they’ll get their full bonuses regardless of Cyberpunk 2077’s buggy launch. Executives reportedly have taken accountability for the state of the sport at launch.
CD Projekt has additionally come below hearth for its use of crunch in the course of the growth of Cyberpunk. In September 2020, CD Projekt informed staff it might require them to work six-day weeks till the sport’s November launch (it was subsequently delayed to December), breaking a earlier promise to not drive obligatory extra time to complete the undertaking.